Proposed reforms to the WaterSure support scheme

AA – Attendance Allowance

AVC – Assessed Volume Charge. If a water company is unable to install a water meter at a property, they must offer the customer an assessed charge. This is an alternative to a standard unmetered charge. An assessed charge will not be offered unless a meter is applied for. 

CCW –Consumer Council for Water. The statutory consumer organisation representing household and non-household water and sewerage consumers in England and Wales.

Defra – Department for Environment, Food and Rural Affairs

DLA – Disability Living Allowance

Ofwat – Water Services Regulation Authority, a non-ministerial government department established in 1989 when the water and sewerage industry in England and Wales was privatised. 

PIP – Personal Independence Payment